September 22, 2015
While millions of Americans have newly gained health insurance coverage under the Affordable Care Act (ACA), there is evidence that coverage alone does not necessarily translate into access to health care. This memo provides background information on health insurance literacy, summarizes the research around current consumer knowledge, and offers recommendations for marketplaces on how to build on it.
Additionally, the State Network has compiled a library of health insurance literacy materials developed by four marketplaces.
A PDF version of this memo can be downloaded HERE.